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Student Centre Canadian Organizational Behaviour
Fourth Edition
Steven L. McShane

Student Centre

Chapter 6: Perception and Personality in Organizations

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    Practice Exam

    6-1. Which of the following is an example of perceptual organization and interpretation?

        a. You recognize that a problem exists with the production process because the warning light flashes.
        b. You conclude that the older man wearing the suit is the store manager.
        c. The employment interviewer notices from the resume that an applicant was raised in the same town as the interviewer.
        d. All of the above
        e. None of the above

    6-2. Which of these refers to the process of receiving information about and making sense of the world around us?

        a. Personality
        b. Projection
        c. Attitude
        d. Perception
        e. Self-serving bias

    6-3. The process of filtering information received by our senses refers to

        a. Social identity
        b. projection.
        c. Selective attention
        d. stereotyping
        e. Recency effect

    6-4. Which of the following causes us to screen out large blocks of threatening information?

        a. Perceptual defence
        b. Perceptual grouping
        c. Mental models
        d. Attribution theory
        e. Johari Window

    6-5. A police detective has few clues about a homicide. Until more clues are found, s/he continues to scan for clues and avoids focusing on the available clues. This is an example of:

        a. Perceptual defence.
        b. Social identity
        c. Self-serving bias
        d. Splatter vision
        e. Self-fulfilling prophecy

    6-6. The broad world views or "theories-in-use" that we rely on to guide our perceptions and behaviours are known as:

        a. Personality conflicts.
        b. Self-fulfilling prophecies.
        c. Attribution errors
        d. Stereotypes
        e. Mental models

    6-7. Stereotyping is an extension of

        a. perceptual defence
        b. attribution theory
        c. social identity theory
        d. Johari Window
        e. projection

    6-8. Which process involves deciding whether an observed behaviour or event is largely caused by internal or external factors?

        a. Personality
        b. Attribution
        c. Selective attention
        d. Social identity
        e. Self-fulfilling prophecy

    6-9. According to social identity theory

        a. we tend to believe our own actions are caused by motivation or ability rather than the situation.
        b. A person's perceptions strongly influence how another person with act.
        c. one characteristic of a person shapes our general impression of that person which, in turn, biases our perceptions about the other characteristics of that person.
        d. we have a strong need to quickly make sense of other people.
        e. We perceive ourselves as members of several groups.

    6-10. The question "How often does the person act this way in other settings?" addresses which of these in the attribution theory?

        a. Consensus
        b. External attribution
        c. Consistency
        d. Distinctiveness
        e. Internal attribution

    6-11. Fundamental attribution error occurs when:

        a. we evaluate specific features of the target person based on a general impression of that person
        b. We increase our open area by reducing our blind area.
        c. We tend to attribute the behaviour of other people to internal factors more than external factors.
        d. Employees behave in a way consistent with our previous expectations of them.
        e. None of the above occur.

    6-12. Diversity management programs:

        a. are mainly intended to correct deep-rooted prejudice or intolerance in the workplace
        b. gives employees more accurate information about people from different backgrounds
        c. communicate the value of diversity in the workplace
        d. Do all of he above.
        e. Do only 'b' and 'c'

    6-13. All of these are part of the "Big Five" personality dimensions except

        a. locus of control.
        b. agreeableness.
        c. openness to experience.
        d. emotional stability.
        e. extroversion.

    6-14. The Myers-Briggs Type Indicators measures:

        a. The amount of stress employees experienced during the previous week.
        b. Sensing, judging, and other personality traits identified by Carl Jung.
        c. The amount of open area identified in the Johari Window.
        d. The extent to which the individual has an internal or external locus of control.
        e. The employee's tendency to rely on stereotypes rather than factual information.

    6-15. Myers-Briggs Type Indicator (MBTI) includes all of these dimensions except

        a. Sensing and intuition
        b. Judging and perceiving
        c. Thinking and feeling
        d. Extroversion and introversion
        e. Conscientiousness and irresponsibility


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