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    Fax

    1-800-463-5885

    Return Address

    6685 Kennedy Road
    Door #19
    Mississauga, Ontario
    L5T 3A5

    Phone

    1-800-565-5758

    Mailing Address

    McGraw-Hill Education Canada
    Customer Care
    300 Water Street
    Whitby, ON L1N 9B6

    Main Switchboard

    1-800-245-2914

    Hours of Operation

    Monday to Thursday:
    8:30 a.m. to 5:30 p.m. EST
    Friday:
    8:30 a.m. to 5:00 p.m. EST

    Email

    canada.cs.queries@mheducation.com

    Invoice Automation

    No more waiting for the mail! Electronic invoices are sent by Bill to Account. Our customer service department will confirm the change to your accounts by Email and you are ready to get your invoices faster.

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    Accessibility

    To request files for students with disabilities, and for information on our accessibility plan, processes, or to provide feedback related to accessibility click here.

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    Permissions request

    For permission to reprint or photocopy material from a McGraw-Hill Education product, in print or electronic format or get permission for College/University instructors to post supplementary instructor resources on password protected course sites.

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    Damage Policy

    For receipt of damaged shipments, please report damage within 10 days from time of receipt to our Customer Service Department, to more information click here

    Returns Policy

    This policy applies to books, packages, kits and multimedia. All other products are non-returnable unless otherwise noted, for more information click here

    Feedback

    At McGraw-Hill Education, we recognize that our customers’ needs are growing every day. We have the ability to explore new tools that can help us to provide for your needs in a timely manner.

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    Place an Order

    Visit our page for information how to buy from us or call one of our Customer Service Representatives at 1-800-565-5758 and place your order over the phone.

    Review or Examination Copies

    McGraw-Hill Education may provide complimentary copies for review to selected candidates pending a review by one of our qualified representatives.

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    Out of Print

    Out of Print (OP) product will be accepted for full return if received within 90 days of being declared OP. After 90 days, credit will not be issued and product will not be returned to the customer.

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    Our Sales Representatives at McGraw-Hill Education are looking forward to build lasting relationships with you. They are focused on providing you with informative, timely and courteous service.

    At McGraw-Hill Education, our Sales Representatives regularly attend conferences where they become familiar with the many resources and titles we provide. Each representative is assigned a specific area so that he or she learns the particular needs and requirements of each customer.

    To contact your representative, Please click on the appropriate division link for assistance:

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    Please click on the applicable link below for assistance.

    Pre-K to Grade 12
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    We're updating our ordering system beginning on April 8th. Order by April 3rd to avoid any product delivery delays.

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