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Interviewing: Principles and Practices

© 2014
by Charles Stewart, William Cash

14th Edition 448 Pages Paperback / softback
9780078036941 0078036941
  • Description
  • Features
  • Review Access
Interviewing: Principles and Practices, the most widely used text for the interviewing course, continues to reflect the growing sophistication with which interviewing is being approached, incorporating the ever-expanding body of research in all types of interview settings, recent communication theory, and the importance of equal opportunity laws on interviewing practices. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing.

Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of print and Connect access. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:

• SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content.
• Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course.
• Progress dashboards that quickly show how you are performing on your assignments and tips for improvement.
• The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping.

Complete system requirements to use Connect can be found here:
New to this Edition

New discussions of qualitative and quantitative interviews, probability and non-probability sampling, convenience sampling, coverage bias, and using monetary and non-monetary incentives to increase participation in surveys

Expanded discussions of using networking and social media to create a brand

Consolidated discussions of the interviewer and interviewee in the persuasive interview

Emphasizes ethics in the health care interview and includes a focus on Patient-Centered Care (PCC)

Expanded discussion of the press conference and the broadcast interview

Retained Features

Role-playing cases

Student activities

Up-to-date readings

Sample interview

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