Crucial tools and advice for dealing with bullies in the workplace and creating a productive, bully-free environment
An alarming number of employees suffer from bullying at work. The cost of bullying is enormous?from the lost productivity, trust, and well-being among workers to the expense of replacing people who leave, increased healthcare, and litigation.
The Bully-Proof Workplace: Essential Strategies, Tips, and Scripts for Dealing with the Office Sociopath is designed to help alleviate this damaging workplace trend. This invaluable survival guide provides strategies, actionable advice, and sample dialogues to engage the different types of bullies, manage aggressive employees, and create a bully-proof environment.
Chapter 1: Bullying: A Workplace Crisis
Chapter 2: Standing Up for Yourself
Chapter 3: How to Engage the Belier
Chapter 4: How to Engage the Blocker
Chapter 5: How to Engage the Braggart
Chapter 6: How to Engage the Brute
Chapter 7: When All Else Fails . . . Get Help
Chapter 8: I Am a Manager, and I Have a Bully on My Team: What Do I Do?
Chapter 9: Creating a Bully-Proof Workplace
Bibliography and Additional Resources
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