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Toyota Kata Culture: Building Organizational Capability and Mindset through Kata Coaching

© 2017
by Mike Rother, Gerd Aulinger

1st Edition Active, In-Print 176 Pages Spiral bound
9781259860447 1259860442
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  • Table of Contents

Kata expert Mike Rother and coauthor Gerd Aulinger provide the tools and know-how for implementing the proven concepts of Rother's bestselling Toyota Kata

This fully illustrated guide shows how full Kata implementation works within an organization. The authors provide practical methods for turning strategy and execution into everyday activities throughout an organization by implementing Toyota Kata, the powerful management system Rother described in his groundbreaking book of the same name. This system is based on Toyota's organizational routines?called kata?that power its success with continuous improvement, innovation, and adaptation.

Toyota Kata Strategy takes readers through the process step by step, beginning  with the basics and expanding upon them by showing readers how to implement their own iterative process of trial and adjustment?all aimed at building a deliberate, scientific-thinking culture and making continuous improvement a part of everyday work.

PART I Exploring Writing and Reading 1

CHAPTER 1

Critical Thinking and the Art of Questioning 2

  • Why Is Questioning Important? 2
  • What Do I Really Think? 4
  • What Does That Word Mean? 5
  • Is That Statement Accurate? 6
  • Is That Statement True? 6
  • What Do You Gain from Thinking Critically? 7
  • R E A D I N G
    • Apparently Facts No Longer Mean What They Once Did by Leonard Pitts 9

CHAPTER 2

Reading Critically and the Art of Questioning 12

  • What Is Critical Reading? 12
  • How Does Critical Reading Work? 13
  • What Questions Guide Critical Reading? 13
  • THE ASSIGNMENT 30
    • What Could I Write About? 30
    • What Is My Rhetorical Situation? 30
  • R E A D I N G
    • Notes of an Alien Son: Immigration Paradoxes by Andrei Codrescu 17

CHAPTER 3

Writing and the Art of Questioning 32

  • What Is Good Writing? 32
  • What Is the Rhetorical Situation? 32
  • Why Ask about the Rhetorical Situation? 32
  • What Is Voice? 34
  • Why Does Voice Matter? 35
  • What Is an Angle? 36
  • THE ASSIGNMENT 39
    • What Could I Write About? 39
    • What Is My Rhetorical Situation? 39

R E A D I N G S

  • What Is Paleontology? by University of California Museum of Paleontology 34
  • Planet of Weeds by David Quammen 35

PART II Practicing Writing 43

CHAPTER 4

Claiming Voice 44

  • What Is Voice? 44
  • Why Care about Voice? 46
  • THE ASSIGNMENT 47
    • How Do I Claim My Voice? Engaging the Writing Process 49
    • How Do I Use Spontaneous Style? 49
    • How Do I Use Conscious Style? 50
    • How Do I Extend My Voice? 53

CHAPTER 5

Interpreting Experiences 61

  • What Is Interpreting Experience? 61
  • Why Write to Interpret Experience? 62
  • How Do Writers Interpret Experiences? 62
  • THE ASSIGNMENT 71
    • What Can I Write About? 71
    • How Do I Interpret Experience? Questioning the Rhetorical Situation 72
    • How Do I Interpret Experience? Engaging the Writing Process 73
  • R E A D I N G S
    • A Dark, Skinny Stranger in Cleveland Park by Stephen L. Carter 64
    • Driving Away by Katherine Krueger-Land 66

CHAPTER 6

Creating Profiles 84

  • What Is a Profile? 84
  • Why Write Profiles? 84
  • How Do Writers Compose Profiles? 86
  • THE ASSIGNMENT 95
    • What Can I Write About? 95
    • How Do I Write a Profile? Questioning the Rhetorical Situation 95
    • How Do I Write a Profile? Engaging the Writing Process 98
  • R E A D I N G S
    • Writing with the Master by Joel Achenbach 87
    • We?re Losing the Raw Human Part of Being with Each Other by Catherine de Lange 92

CHAPTER 7

Presenting Information 112

  • What Is Presenting Information? 112
  • Why Present Information? 113
  • How Do Writers Present Information? 114
  • THE ASSIGNMENT 124
    • What Can I Write About? 124
    • How Do I Present Information? Questioning the Rhetorical Situation 125
    • How Do I Present Information? Engaging the Writing Process 126
  • R E A D I N G S
    • Tomorrow, I Love Ya! by Eric Hoover 115
    • Major Survey Challenges Western Perceptions of Islam by Agence France-Press (AFP) 122

CHAPTER 8

Exploring a Concept 142

  • What Is Concept Exploration? 143
  • Why Explore Concepts? 144
  • How Do Writers Explore a Concept? 144
  • THE ASSIGNMENT 152
    • What Can I Write About? 152
    • How Do I Explore Concepts? Questioning the Rhetorical Situation 154
    • How Do I Explore Concepts? Engaging the Writing Process 155
  • R E A D I N G S
    • The Supreme Chutzpah by Jack Achiezer Guggenheim 145
    • What Is Civility? by P. M. Forni 148

CHAPTER 9

Comparing Perspectives 168

  • What Is Comparing Perspectives? 168
  • Why Write to Compare Perspectives? 169
  • How Do Writers Compare Perspectives? 170
  • THE ASSIGNMENT 183
    • How Do I Compare Perspectives? Questioning the Rhetorical Situation 184
    • How Do I Compare Perspectives? Engaging the Writing Process 185
  • R E A D I N G S
    • Which Character Should Sports Develop? by Andy Rudd 170
    • The Human Cost of Animal Suffering by Mark Bittman 173
    • Eating Well vs. Being Good by David Katz 175
    • The Ethics of Eating Meat by Paul Schwennesen 179
    • Reciprocity: A Foundation for Balance by Clara Sue Kidwell, Homer Noley, and George E. "Tink? Tinker 181

CHAPTER 10

Critiquing an Argument 201

  • What Is a Critique? 201
  • Why Write to Critique an Argument? 202
  • How Do Writers Critique Arguments? 202
  • THE ASSIGNMENT 207
    • What Can I Write About? 207
    • How Do I Write a Critique? Questioning the Rhetorical Situation 207
    • How Do I Write a Critique? Engaging the Writing Process 209
  • SAMPLE READINGS FOR CRITIQUE 224
  • R E A D I N G S
    • Why Sherry Turkle Is So Wrong by Tom Stafford 203
    • Open Your Ears to Biased Professors by David Fryman 210
    • The Bogus Case against Birthright Citizenship by Shikha Dalmia 224

CHAPTER 11

Making a Case 227

  • What Is a Case? 227
  • Why Make a Case? 228
  • How Do Writers Make a Case? 229
  • THE ASSIGNMENT 239
    • What Can I Write About? 240
    • How Do I Make a Case? Questioning the Rhetorical Situation 240
    • How Do I Make a Case? Engaging the Writing Process 242
  • R E A D I N G S
    • Building a Better Life through Greenways and Trails by Trails and Greenways Clearinghouse 229
    • The Case against Grades by Alfie Kohn 233

CHAPTER 12

Appealing for Action 257

  • What Is Persuasion? 257
  • Why Write to Persuade? 258
  • How Do Writers Persuade? 258
  • THE ASSIGNMENT 265
    • What Can I Write About? 265
    • How Do I Appeal for Action? Questioning the Rhetorical Situation 266
    • How Do I Write Persuasively? Engaging the Writing Process 267
  • R E A D I N G S
    • Where Sweatshops Are a Dream by Nicholas D. Kristof 259
    • The Factories of Lost Children by Katharine Weber 262

CHAPTER 13

Writing an Evaluation 283

What Is an Evaluation? 283 Why Write to Evaluate? 284 How Do Writers Evaluate? 284 THE ASSIGNMENT 292
  • What Can I Write About? 292
  • How Do I Write an Evaluation? Questioning the Rhetorical Situation 293
  • How Do I Write an Evaluation? Engaging the Writing Process 295
R E A D I N G S
  • 2011 Motor Trend Car of the Year: Chevrolet Volt, A Car of the Future You Can Drive Today by Angus MacKenzie 285
  • `Precious? Mettle by Ann Hornaday 289

CHAPTER 14

Editing Fundamentals 305

  • What Is Editing? 305
  • Why Edit? 306
  • How Do Writers Edit? 306
  • What Is the Spiraling Down Method? 307
  • What Matters Most in Editing? Three Key Points 318

PART III Researching Writing 319

CHAPTER 15

Planning a Research Project 320

  • When Is Research Necessary? 320
  • What Kinds of Sources Do College Researchers Use? 321
  • How Do I Plan a Research Project? 325
  • How Do I Choose and Narrow a Topic? 328
  • How Do I Turn a Topic into a Research Question? 329
  • How Do I Manage the Sources I Find? 330

CHAPTER 16

Finding Sources 336

  • How Do I Conduct a Keyword Search? 336
  • What Resources Can I Find through My College Library? 338
  • How Do I Find Reference Works through My College Library? 339
  • How Do I Use a Library Catalog to Find Books and Other Resources? 341
  • How Do I Use Library Databases to Find Periodicals? 343
  • How Do I Use the Web to Find Reliable Websites and Online Journals? 344
  • How Do I Find Interactive Online Sources? 347
  • How Do I Generate My Own Information? 347

CHAPTER 17

Evaluating Sources 350

  • How Do I Decide If a Source Is Useful? 350
  • How Do I Decide If a Source Is Reliable? 351
  • How Do I Evaluate a Website? 353

CHAPTER 18

Incorporating Source Materials 357

  • What Does It Mean to Enter the Conversation? 357
  • How Does Informal Writing Engage Me in the Conversation? 358
  • How Do I Draw Connections between Sources? 361
  • What Roles Can Sources Play in My Writing? 363
  • What Are My Options for Bringing in Source Material? 364
  • How Do I Acknowledge, Integrate, and Cite My Source Materials? 369
  • What Are the Options for Acknowledging Sources? 371
  • How Can I Integrate Source Material into My Writing? 372
  • How Do I Document My Sources? 376
  • How Do I Incorporate Sources without Losing My Own Voice? 377
  • R E A D I N G
    • New Hampshire Professor Pushes for Return to Slow Reading by Holly Ramer 359

CHAPTER 19

Using Sources Responsibly 379

  • What Is Plagiarism? 379
  • When Do I Need to Cite My Sources? 380
  • How Can I Avoid Plagiarizing? 383

CHAPTER 20

Documenting Your Sources: MLA 385

  • How Do I Make In-Text Citations Using MLA Style? 385
  • How Do I Make Entries in the Works Cited List Using MLA Style? 390

CHAPTER 21

Documenting Your Sources: APA 411

  • How Do I Make In-Text Citations Using APA Style? 411
  • How Do I Make Entries in a Reference List Using APA Style? 416

CHAPTER 22

Choosing Strategies of Development 435

  • What Are the Strategies? 435
  • How Do Writers Choose Strategies? 439
  • What Do the Strategies Look Like in Detail? 440
  • How Can I Develop a Repertoire of Strategies? 460
  • R E A D I N G
    • Is Climate Disaster Inevitable? by Adam Frank 436

CHAPTER 23

Designing Documents and Using Graphics 461

  • What Are Document Design and Graphics? 461
  • Why Consider Document Design and Graphics? 462
  • How Does Document Design Work? 462
  • How Do Graphics Work? 467
  • What Are the Common Model Documents? 472
  • What Matters Most in Document Design and Using Graphics? 486

CHAPTER 24

Writing Portfolios 488

  • What Is a Writing Portfolio? 488
  • Why Create a Writing Portfolio? 490
  • How Do Writers Prepare Portfolios? 491
  • THE ASSIGNMENT 492
    • How Do I Reflect? Questioning the Rhetorical Situation 492

CHAPTER 25

Mastering Essay Exams 498

  • What Are Essay Exams? 498
  • Why Do Instructors Assign Essay Exams? 498
  • How Do Writers Approach Essay Exam Questions? 499
  • How Should I Prepare for an Essay Exam? 501
  • What Are Some Good Strategies for Taking an Essay Exam? 503
  • What Is the Value of Essay Exams? 508

CHAPTER 26

Giving Oral Presentations 509

  • What Are Oral Presentations? 509
  • How Do I Prepare an Oral Presentation? 514
  • How Do I Rehearse an Oral Presentation? 515
  • How Do I Revise an Oral Presentation? 516
  • How Do I Deliver an Oral Presentation? 516
  • What Are Some Key Points to Remember? 517

CHAPTER 27

How Do I Write a Rhetorical Analysis? 518

  • What Is a Rhetorical Analysis? 518
  • Why Write a Rhetorical Analysis? 518
  • What Can I Write About? 521
  • How Do I Prepare to Write a Rhetorical Analysis? 521
  • What Are the Steps in Writing a Rhetorical Analysis? 522
  • E X A M P L E
    • Rhetorical Analysis of the Section on the Church in "Letter from Birmingham Jail? by Ginny Norton 519

CHAPTER 28

How Do I Write a Blog? 524

  • What Is a Blog? 524
  • Why Write a Blog? 525
  • What Can I Write About? 527
  • How Do I Prepare to Write a Blog Post? 528
  • What Are the Steps in Writing a Blog Post? 529
  • What Are Some Special Considerations for Writing a Blog? 530

CHAPTER 29

How Do I Write a Reflection? 532

  • What Is a Reflection? 532
  • Why Write a Reflection? 532
  • What Can I Write About? 535
  • How Do I Prepare to Write a Reflection? 536
  • What Are the Steps in Writing a Reflection? 537
  • E X A M P L E
    • The Wonder of Ordinary Places by Julian Hoffman 533

CHAPTER 30

How Do I Write a Visual Analysis? 539

  • What Is a Visual Analysis? 539
  • Why Write a Visual Analysis? 540
  • What Can I Write About? 543
  • How Do I Prepare to Write a Visual Analysis? 543
  • What Are the Steps in Writing a Visual Analysis? 545
  • E X A M P L E
    • Three Girls in a Kentucky Kitchen by Ashley Jarol 540

CHAPTER 31

How Do I Write a Review? 546

  • What Is a Review? 546
  • Why Write a Review? 547
  • What Can I Write About? 550
  • How Do I Prepare to Write a Review? 550
  • What Are the Steps in Writing a Review? 551
  • E X A M P L E
    • Review of Water for Elephants (by Sara Gruen) by Danielle Poiesz 547

CHAPTER 32

How Do I Write an Editorial or Opinion Column? 553

  • What Is an Editorial? 553
  • Why Write an Editorial? 554
  • What Can I Write About? 556
  • How Do I Prepare to Write an Editorial? 556
  • What Are the Steps in Writing an Editorial? 557
  • E X A M P L E
    • Where History Lessons Come Alive by Matt Watson 554

CHAPTER 33

How Do I Write a Proposal? 559

  • What Is a Proposal? 559
  • Why Write a Proposal? 560
  • What Can I Write About? 566
  • How Do I Prepare to Write a Proposal? 567
  • What Are the Steps in Writing a Proposal? 568
  • E X A M P L E
    • Proposal to Enact a "Smoke- Free Campus? Policy for Santa Clara University 560

CHAPTER 34

How Do I Write a Research Proposal? 570

  • What Is a Research Proposal? 570
  • Why Write a Research Proposal? 571
  • What Can I Write About? 571
  • How Do I Prepare to Write a Research Proposal? 573
  • What Are the Steps in Writing a Research Proposal? 574
  • E X A M P L E
    • Research Proposal for a Paper, "Civility in the Workplace? by Amie Hazama 571

CHAPTER 35

How Do I Write an Annotated Bibliography? 575

  • What Is an Annotated Bibliography? 575
  • Why Do Writers Create Annotated Bibliographies? 575
  • What Should an Annotation Include? 576
  • What Do Annotated Bibliography Entries Look Like? 576
  • How Can I Support Academic Honesty When Writing Annotations? 578

CHAPTER 36

How Do I Write a Prospectus? 579

  • What Is a Prospectus? 579
  • Why Write a Prospectus? 580
  • How Does a Prospectus Function in Other Situations? 581
  • How Do I Prepare to Write a Prospectus? 582
  • What Are the Steps in Writing a Prospectus? 582
  • E X A M P L E
    • Prospectus for "Multitasking: A Poor Study Habit? by Noelle Alberto 580

CHAPTER 37

How Do I Write a Lab Report? 584

  • What Is a Lab Report? 584
  • Why Write a Lab Report? 585
  • How Do I Prepare to Write a Lab Report? 588
  • What Are the Steps in Writing a Lab Report? 589
  • E X A M P L E
    • Transpiration by Deborah A. Smith 585

CHAPTER 38

How Do I Write Instructions? 592

  • What Are Instructions? 592
  • Why Write Instructions? 593
  • What Can I Write About? 595
  • How Do I Prepare to Write Instructions? 595
  • What Are the Steps in Writing Instructions? 596
  • E X A M P L E
    • How to Do the Heimlich Maneuver by Deaconess Heimlich Institute 593

CHAPTER 39

How Do I Write an Abstract? 598

  • What Is an Abstract? 598
  • Why Write an Abstract? 598
  • How Do I Prepare to Write an Abstract? 600
  • What Are the Steps in Writing an Abstract? 600
  • E X A M P L E
    • Abstract of "Popularity's Downside? by Audra Ames 599

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