Contact McGraw Hill Canada
Fax: 647-475-8831
Phone: 1-800-565-5758
Main Switchboard: 1-800-245-2914
Email: [email protected]
Hours
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST
Mailing Address
145 King St West
Suite 1501
Toronto, ON M5H 1J8
Return Shipping Address
C/O McGraw Hill
Fedex Supply Chain
95 Market Drive
Milton, ON
L9T 4Z7
Get started by making a selection below:
Check Order Status
Please check details from your order confirmation email to look up your Order Status online.
Invoice Automation
Request electronic invoices sent by Bill to Account.
Our Customer Service Department will confirm the change to your account by email so you can receive your invoices faster.
Accessibility
To request files for students with disabilities, and for information on our accessibility plan, processes, or to provide feedback related to accessibility, visit our Accessibility page.
Permission Request
Request permission to reprint or photocopy material from a McGraw Hill product, in print or electronic format, or request permission for College/University instructors to post supplementary instructor resources on password protected course sites.
Defective Policy
Applies to products with manufacturing defects such as printing issues. All defective products should be reported within 10 days of receipt to our Customer Service Department.
Returns Policy
This policy applies to print books, packages, kits and multimedia. All other products are non-returnable unless otherwise noted, for more information, view our full Returns Policy.
Review or Exam Copies
McGraw Hill Canada may provide complimentary digital access for review to selected candidates pending qualification by one of our representatives.
Out of Print
Out of Print (OP) product will be accepted for full return if received within 90 days of being declared OP. After 90 days, credit will not be issued and product will not be returned to the customer.