Digital Solutions Support
Partner with McGraw Hill to tailor your course based on your needs, achieve your goals, and optimize student outcomes. Learn how our team can support you every step of the way.
Want to Chat? We're Here to Help.
Tech Support Representatives
Connect & SIMnet
Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
ALEKS
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Phone: (800) 258-2374
Online: Submit a Support Request
Chat: Chat with a Representative
You Don't Have to Do it Alone
Get one-on-one, personalized support from our implementation team.
Have questions or need advice? Our industry-leading Digital Success Consultants are here to help and ensure you and your students are successfull.
Request Digital Support >
Talk to an Account Manager
If you're looking for new course materials, would like to request a review copy, or learn more about McGraw Hill's digital platforms, reach out to your local Account Manager.
Contact your Account Manager >
Customer Service Team
Visit our Customer Service page, or contact us below:
Hours of Operation:
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST
Phone: 1-800-565-5758
Online: [email protected]
Mail: 145 King St West, Suite 1501, Toronto, ON M5H 1J8
Digital Success
Partner with our McGraw Hill implementation team to tailor your course based on your needs, achieve your goals, and optimize student outcomes. Learn how our team can support you every step of the way.
- Course design & setup
- LMS integration
- Instructor training with your digital solution
- First day of class support
- Ongoing support throughout the semester
We are proud to offer unparalleled Support at Every Step, with two times the digital support coverage than any other in the industry!
Hear what educators think
about our support.
We are committed to helping instructors like you be successful. Why? Because McGraw Hill believes that no profession is more important than that of an educator.
Don’t take our word for it – watch the video to see what educators think of our support at every step.
Get Help from Your Peers
Find out how other instructors achieve success in their classroom.
Get connected to an instructor who has been where you are. Contact us today, and we can put you in touch with one of our Digital Faculty Consultants (DFCs) who teaches in your discipline.