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Instructor Support Resources in SIMnet
We help make SIMnet simple. Learn how to build your course, use reporting tools and more with our helpful support videos and resources.
Need More SIMnet Support?
Find videos and guides for the most common SIMnet support topics here. Can't find what you're looking for?
Contact us - our team is happy to help.
SIMnet course setup resources can help you with a range of topics from your first log in to building and sharing your course. Plus, find resources to share with your students to get them registered for your course.
SIMnet Quick Start Guide
Learn about system requirements, assignment types, and class management best practices.
Building a Course
Learn how to build a course, add assignments, and organize your content inside of SIMnet.
Syncing SIMnet with Blackboard
Learn how to easily sync Blackboard with your SIMnet course.
Learn more about building and managing assignments and exams.
SIMbooks and Custom Lessons
Learn to assign existing assignments, create custom assignments, or use SIMbook assignments in a few easy steps.
SIMnet Exams
Learn how to build and assign an exam in SIMnet.
SIMnet Exams
Learn how to build and assign an exam in SIMnet.
Stay Up to Date with McGraw Hill SIMnet Platform Status Updates
Visit and bookmark status.mheducation.com to see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for SIMnet.
Want to Chat? Our Team is Here to Help.
Tech Support Representatives
Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative
You Don’t Have to Do it Alone
Instructors, get personalized 1-to-1 support from our implementation team.
Have questions or need advice? Your McGraw Hill rep is here to help and ensure you and your students are successfull.
Request Digital Support >
Talk to Your McGraw Hill Rep
If you're looking for new course materials, would like to request a review copy, or learn more about McGraw Hill's digital platforms, reach out to your local McGraw Hill rep.
Contact your McGraw Hill Rep >
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
Hours of Operation:
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST
Phone: 1-800-565-5758
Online: canada.cs.queries@mheducation.com
Mail: 145 King St West, Suite 1501, Toronto, ON M5H 1J8