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Instructor Support Resources in ALEKS
Get more out of your ALEKS course with resources to help during set up, assignments and beyond. We've got the ALEKS support you need.
Getting Started With ALEKS?
Watch These Videos.
Looking for More ALEKS Support?
Find videos and guides for the most common ALEKS support topics below.
Can't find what you're looking for? Contact us - our team is happy to help.
ALEKS course setup resources can help you with a range of topics from your first log in to building and sharing your course. Plus, find resources to share with your students to get them registered for your course.
Overview of Course Options (5:27)
Building an ALEKS Course (1:35)
Learn more about building and managing assignments and exams.
ALEKS Math Assessment Overview (5:36)
ALEKS Chemistry Assessment Overview (3:37)
Respondus Monitor® FAQ
Find videos, checklists and instructions on how to build your gradebook, leverage reporting features and manage your course to ensure you and your students are on track for success.
ALEKS Report Basics (5:17)
ALEKS Class Summary (4:48)
ALEKS Course Evaluation Checklist
Stay Up To Date With ALEKS Platform Status
Visit and bookmark status.mheducation.com to see the most recent service updates, scheduled maintenance and sign up for email alerts for McGraw Hill ALEKS platform status.
Want to Chat? Our Team is Here to Help.
Tech Support Representatives
Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Phone: (800) 258-2374
Online: Submit a Support Request
Chat: Chat with a Representative
You Don't Have to Do it Alone
Get one-on-one, personalized support from our implementation team.
Have questions or need advice? Our industry-leading Digital Success Consultants are here to help and ensure you and your students are successfull.
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Talk to an Account Manager
If you're looking for new course materials, would like to request a review copy, or learn more about McGraw Hill's digital platforms, reach out to your local Account Manager.
Contact your Account Manager >
Customer Service Team
Visit our Customer Service page, or contact us below:
Hours of Operation:
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST
Phone: 1-800-565-5758
Online: [email protected]
Mail: 145 King St West, Suite 1501, Toronto, ON M5H 1J8