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Instructor Support Resources in ALEKS

Get more out of your ALEKS course with resources to help during set up, assignments and beyond. We've got the ALEKS support you need.

Looking for More ALEKS Support?

Find videos and guides for the most common ALEKS support topics below.
Can't find what you're looking for? Contact us - our team is happy to help.


Course Setup

ALEKS course setup resources can help you with a range of topics from your first log in to building and sharing your course. Plus, find resources to share with your students to get them registered for your course.

Overview of Course Options (5:27)

Discover how to build the perfect course for your students.

Building an ALEKS Course (1:35)

Learn how to share your ALEKS course with another instructor or teaching assistant.

Syncing ALEKS with Blackboard

Learn how to sync ALEKS with Blackboard by following a few simple steps.

Assignments, Exams, Grading & Reporting

Learn more about building and managing assignments and exams.

A Look at the Enhanced and more Accessible ALEKS eBooks for Math

Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Math.

A Look at the Enhanced and more Accessible ALEKS eBooks for Chemistry

Learn how to navigate and understand key student study and accessibility features in the enhanced eBooks for Chemistry.

Respondus Monitor® FAQ

Discover how the Respondus Monitor in ALEKS can help increase academic integrity in your course through browser lockdown and remote proctoring.

Grading & Class Management

Find videos, checklists and instructions on how to build your gradebook, leverage reporting features and manage your course to ensure you and your students are on track for success.

ALEKS Report Basics (5:17)

ALEKS Class Summary (4:48)

ALEKS Course Evaluation Checklist

Stay Up To Date With ALEKS Platform Status

Visit and bookmark status.mheducation.com to see the most recent service updates, scheduled maintenance and sign up for email alerts for McGraw Hill ALEKS platform status.

Want to Chat? Our Team is Here to Help.

Tech Support Representatives

Visit the Tech Online Support Center or contact us below:
Hours of Operation:
Sunday: 4:00 PM to 1:00 AM EST
Monday-Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST

Phone: (800) 258-2374
Online: Submit a Support Request
Chat: Chat with a Representative

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Get one-on-one, personalized support from our implementation team.

Have questions or need advice? Your McGraw Hill rep is here to help and ensure you and your students are successfull.

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Talk to Your McGraw Hill Rep

If you're looking for new course materials, would like to request a review copy, or learn more about McGraw Hill's digital platforms, reach out to your local McGraw Hill rep.

Contact your McGraw Hill Rep >

Customer Service Team

Visit our Customer Service page, or contact us below:
Hours of Operation:
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST

Phone: 1-800-565-5758
Online: canada.cs.queries@mheducation.com
Mail: 145 King St West, Suite 1501, Toronto, ON M5H 1J8

Learn more about using ALEKS in your course.