Higher Education Support

Student Support

Please check details from your order confirmation email to look up your Order Status online.

Instructor Support

Request electronic invoices sent by Bill to Account.
Our Customer Service Department will confirm the change to your account by email so you can receive your invoices faster.

Customer Service Team

Pleas Visit our Customer Service page, or contact us below:

Hours of Operation:

Monday to Friday: 8:00 AM to 8:00 PM EST

Phone: 1-800-565-5758  
Online: canada.cs.queries@mheducation.com
Mail: 145 King St. West, Suite 1501, Toronto, ON M5H 1J8

Connect & SIMnet

Visit the Tech Online Support Center, or contact us below:

Hours of Operation:

Sunday to Friday: 12:00 PM to 12:00 AM EST

Monday to Thursday: 24 Hours

Friday: 12:00 AM to 9:00 PM EST

Saturday: 10:00 AM to 8:00 PM EST

ALEKS

Visit the Tech Online Support Center, or contact us below:

Hours of Operation:

Sunday to Friday: 4:00 PM to 1:00 AM EST

Monday to Thursday: 7:00 AM to 1:00 AM EST

Friday: 7:00 AM to 9:00 PM EST

Saturday: 10:00 AM to 8:00 PM EST

Return Shipping Address

C/O McGraw Hill 
Fedex Supply Chain 
95 Market Drive 
Milton, ON 
L9T 4Z7