Student Support
Please check details from your order confirmation email to look up your Order Status online.
Instructor Support
Request electronic invoices sent by Bill to Account.
Our Customer Service Department will confirm the change to your account by email so you can receive your invoices faster.
Customer Service Team
Pleas Visit our Customer Service page, or contact us below:
Hours of Operation:
Monday to Friday: 8:00 AM to 8:00 PM EST
Phone: 1-800-565-5758
Online: canada.cs.queries@mheducation.com
Mail: 145 King St. West, Suite 1501, Toronto, ON M5H 1J8
Connect & SIMnet
Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday to Friday: 12:00 PM to 12:00 AM EST
Monday to Thursday: 24 Hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
ALEKS
Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday to Friday: 4:00 PM to 1:00 AM EST
Monday to Thursday: 7:00 AM to 1:00 AM EST
Friday: 7:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST
Return Shipping Address
C/O McGraw Hill
Fedex Supply Chain
95 Market Drive
Milton, ON
L9T 4Z7