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ALEKS student
support resources

Learn how to find your way around ALEKS, use Knowledge Checks, lessons and more!

Looking for ALEKS Support?

Find videos and guides for the most common student support topics. Can’t find the answer? Contact us via our online tech support centre.

Getting Started

These resources will help you get up and running with ALEKS.

How to register (3:05)

See how to register for ALEKS with your course code.

Using ALEKS

Make the most of your ALEKS experience with these resources.

How to Preview Topics (2:00)

See how to preview any topic within ALEKS before you begin.

Open Pie Mode (1:34)

Learn about Open Pie Mode and how ALEKS suggests topics.

Want to Chat? We're Here to Help.

Tech Suport Representatives

Visit the Tech Online Support Center, or contact us below:
Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST

Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative

Customer Service Team

Contact Customer Servicefor questions regarding pricing, orders, shipping, or returns.
Hours of Operation:
Monday to Friday:
8:00 a.m. to 8:00 p.m. EST

Phone: 1-800-565-5758
Online: canada.cs.queries@mheducation.com
Mail: 145 King St West, Suite 1501, Toronto, ON M5H 1J8