Understanding Canadian Business
INDIGENOUS WELCOME
PART 1BUSINESS TRENDS: CULTIVATING A BUSINESS IN DIVERSE GLOBAL ENVIRONMENTS
CHAPTER 1 The Dynamic Business Environment
Appendix A Using Technology to Manage Information
CHAPTER 2 Economics and Business
CHAPTER 3 Competing in Global Markets C
CHAPTER 4 The Role of Government in Business
CHAPTER 5 Ethics and Social Responsibility
INDIGENOUS BUSINESS INSIGHTS PART 1 Indigenous Connection to Land and Environment: Stewardship of Mother Earth
PART 2 BUSINESS OWNERSHIP AND SMALL BUSINESS
CHAPTER 6 Forms of Business Ownership
CHAPTER 7 Entrepreneurship and Starting a Small Business
INDIGENOUS BUSINESS INSIGHTS PART 2 Exploring the Relationship Between Identities, Values, and Business Models
PART 3 LEADERSHIP, ORGANIZATION, AND PRODUCTION TO SATISFY CUSTOMERS
CHAPTER 8 Management and Leadership
CHAPTER 9 Structuring Organizations for Today’s Challenges
CHAPTER 10 Producing World-Class Goods and Services
INDIGENOUS BUSINESS INSIGHTS PART 3 Indigenous Management and Leadership—Bringing Values to the Fore
PART 4 MANAGEMENT OF HUMAN RESOURCES
CHAPTER 11 Motivating Employees
CHAPTER 12 Human Resource Management
CHAPTER 13 Dealing with Employee-Management Issues
INDIGENOUS BUSINESS INSIGHTS PART 4 Employee-Management Issues, Motivation, and Human Resources
PART 5 MARKETING: HELPING BUYERS BUY
CHAPTER 14 Marketing: Helping Buyers Buy
CHAPTER 15 Managing the Marketing Mix: Product, Price, Place, and Promotion
INDIGENOUS BUSINESS INSIGHTS PART 5 Marketing: Helping Buyers Understand Cultural Authenticity
PART 6 ACCOUNTING INFORMATION AND FINANCIAL ACTIVITIES
CHAPTER 16 Understanding Accounting and Financial Information
CHAPTER 17 Financial Management
CHAPTER 18 The Canadian Financial System
INDIGENOUS BUSINESS INSIGHTS PART 6 Accounting Information and Financial Activities
Appendix B Managing Personal Finances
SUPPLEMENT 1 Working Within the Legal Environment of Business
SUPPLEMENT 2 Managing Risk Glossary
Nickels Understanding Canadian Business is the comprehensive, highly readable, and up-to-date gold standard for Introduction to Business courses in Canada. It is known for its continuous improvement approach to meeting teaching and learning needs, including its commitment to students, top-notch supplements, and comprehensive content coverage.
Our commitment to delivering the best material is reflected in our most recent comprehensive review of the content. We have ensured that Canadian educators and students are equipped with the most current and relevant information. The latest edition covers vital topics such as artificial intelligence (AI), sustainability, and equity, diversity, and inclusion (EDI). We also delve into emerging trends like the gig economy, big data, and financial technology, providing real-world case studies from diverse industries to prepare students for today's dynamic business environment.
Nickels is supported by an expansive, integrated teaching and learning package within Connect to support both instructors and students. This digital package is powered by personalization, leveraging adaptive technologies so students may learn more efficiently, retain more key information, and achieve better outcomes. Tools and resources, including new and updated mini simulation games, provide the engagement and expertise needed for more ‘aha’ moments.
NEW INDIGENOUS BUSINESS INSIGHTS A new feature titled Indigenous Business Insights appears at the end of each part (after Chapters 5, 7, 10, 13, 15, and 18), providing teaching moments that relate to an Indigenous worldview. These insights are designed to highlight the rich cultural heritage and business practices of Indigenous communities, fostering a deeper understanding and appreciation of their unique approaches to business and sustainability. Each part includes reflection questions, instructor notes, and assignable assessments through Connect.
NEW & UPDATED CONTENT COVERAGE This edition features the latest business practices, including sustainability, diversity and inclusion, social enterprise, the gig economy, social media, big data, ethical consumerism, green procurement, green marketing, global freelancing, and much more!
NEW AI READER McGraw Hill's AI Reader provides students with an embedded AI learning tool that promotes active reading to drive meaningful engagements and conceptual understanding of course content, not just rote memorization. AI Reader allows instructors to maintain control over how students are using AI in their courses, with trusted materials and guardrails.
NEW & UPDATED APPLICATION-BASED ACTIVITIES The Connect Application-Based Activities are highly interactive and automatically graded application- and analysis-based exercises wherein students immerse themselves in a business environment, analyze the situation, and apply their knowledge of business strategies. Students' progress from understanding basic concepts to assessing and solving complex, real-world scenarios.
NEW & UPDATED MANAGER’S HOTSEAT VIDEOS This resource allows students to watch real managers apply their years of experience to management and organizational behaviour issues. Students assume the role of the manager as they watch the video and then answer multiple-choice questions following the segment. The Manager’s HotSeat Videos are ideal for group or classroom discussions.
NEW ISEEIT! VIDEOS These brief, contemporary videos offer dynamic student-centered introductions, illustrations, and animations to guide students through challenging concepts. Ideal for before class as an introduction, during class to launch or clarify a topic, or after class for formative assessment.
NEW WRITING ASSIGNMENT The Writing Assignment tool delivers a learning experience to help students improve their written communication skills and conceptual understanding. As an instructor you can assign, monitor, grade, and provide feedback on writing more efficiently and effectively.
UPDATED INTEGRATION OF IMPORTANT CONCEPTS Understanding Canadian Business, Twelfth Canadian Edition, is revised, updated, and filled with new examples of business in Canada and around the world. This edition is focused on creating a resource that students can see themselves in and for this reason diverse examples have been included, throughout, that feature marginalized groups.
CONTINUOUSLY UPDATED BLOG From the news to the classroom, the Nickels/McHugh/McHugh Understanding Business blog is updated weekly, allowing instructors to leverage up to date and relevant news articles in their classroom. You can subscribe to the blog at understandingbiz.com to receive updates in your email inbox.
THE GOLD STANDARD: COMMITMENT TO STUDENTS Nickels has a friendly tone and steady reading level that is well received and acknowledged for its Student Success Approach. To ensure continuous improvement, an extensive review process is utilized for each edition. The development process includes feedback and evaluation by a broad panel of instructors. This supports the primary goal of helping students learn the key practices, principles, strategies, and skills that will serve them beyond this course and into their career and life.
THE GOLD STANDARD: CURRENT CONTENT The currency of material is appreciated by those teaching and learning with Nickels as it features examples from both for-profit and non-profit companies of all sizes and industries across Canada as well as around the world.
THE GOLD STANDARD: COMPREHENSIVE COVERAGE Nickels offers comprehensive coverage and introduction to the various areas of business including sections on Human Resource Management, Marketing, Accounting, Finance, Operations Management, Information Technology, Entrepreneurship, in addition to coverage of Business Law, Government and Business. Boasting a balanced evidence based and applied approach, Nickels presents current business principles and practices both in Canada and globally. Students are supported by rich pedagogy that is both engaging and applied. ‘Getting to Know Business Professionals’ profiles open the chapter, and when combined with Critical Thinking Questions, Developing Career Skills and Analyzing Management Decision boxes –students are encouraged to discuss and understand the chapter concepts.
THE GOLD STANDARD: TOP-NOTCH SUPPLEMENTS Connect is an award-winning digital teaching and learning solution that empowers students to achieve better outcomes and enables instructors to improve efficiency with course management. Within Connect, students have access to SmartBook®, McGraw Hill’s adaptive learning and reading resource. SmartBook prompts students with questions based on the material they are studying. Connect technology supports student success and includes videos, audio and multi-lingual glossaries, and a supplement on Working Within the Legal Environment of Business – a valuable resource for students that may be unfamiliar with Canadian law. Resources have been developed directly from student and instructor feedback—all geared to make the most of your time and to help students succeed in this course
McGraw-Hill Connect is an award-winning digital teaching and learning solution that empowers students to achieve better outcomes and enables instructors to improve course management efficiency.
High-Quality Course Material
Our trusted solutions are designed to help students actively engage in course content and develop critical higher-level thinking skills while offering you the flexibility to tailor your course to the ways you teach and the ways your students learn.
Assignments & Automatic Grading
Connect features a question bank that you can select from to create homework, practice tests and quizzes. Dramatically reduce the amount of time you spend reviewing homework and grading quizzes, freeing up your valuable time to spend on teaching.
Analytics & Reporting
Monitor progress and improve focus with Connect’s visual and actionable dashboards. Reports are available to empower both instructors and students with real-time performance analytics.
Seamless Integration
Link your Learning Management with Connect for single sign-on and gradebook synchronization, with all-in-one ease for you and your students.